Frequently Asked Questions
Everything you need to know about building your dream home with Brickify.
What is the standard delivery time for heavy building materials?
Standard delivery typically takes 3-5 business days. For oversized loads or specialized masonry supplies, our logistics team will contact you within 24 hours to coordinate a specific drop-off window.
Do you offer bulk discounts for professional contractors?
Yes, we provide tiered pricing for bulk orders and professional accounts. Please contact our trade desk with your project specifications to receive a custom quote.
What is your return policy on unused materials?
We accept returns on unopened and undamaged materials within 30 days of delivery. Please note that a 15% restocking fee may apply to heavy goods like bricks, pavers, and stone.
Are your products sourced sustainably?
Brickify is committed to environmental responsibility. We partner with suppliers who utilize eco-friendly kiln firing processes and prioritize recycled content in our composite materials.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive a tracking link via email and SMS that provides the real-time location of the delivery vehicle and an estimated time of arrival.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For large-scale commercial projects, we also offer bank wire transfers and flexible financing options through our partnership with Affirm.